Solutions Architect - Public Sector

In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with partners as the trusted technical advisor who owns the technical relationship with stakeholders.

Responsibilities

Developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with partners as the trusted technical advisor who owns the technical relationship with stakeholders; Helping to increase the adoption of Cohere products, both internally and externally; Gathering valuable insights and feedback from customers to help shape the future of products; Taking a hands-on approach to building customer Proof of Concepts; Collaborating with stakeholders to understand their business objectives and translate those into technical solutions; Taking ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team; Providing guidance on best practices for using Cohere; Identifying areas for improvement within the platform; Cultivating technical champions within customer organizations to drive adoption and gather feedback

Requirements

Security Clearance; 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience; 2+ years architecting or deploying NLP/AI/LLM Solutions; A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies; Comfortable working with Python and Jupyter Notebooks; Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences; High tolerance for ambiguity; You can identify and implement high-impact processes in unstructured environments

Nice to have

Experience managing Kubernetes clusters; Experience with networking (firewalls, DNS, cert management, etc); Familiarity with authentication protocols/frameworks (SAML, OAuth, etc)

Benefits

Weekly lunch stipend of $75/£75 or equivalent in local currency; Full health and dental benefits, including a separate budget for mental health; RRSP matching, 401K, Pension Scheme; 100% Parental Leave top-up for up to 6 months, for either parent; Annual enrichment benefits including arts & culture, fitness/wellness, quality time, workspace improvement credit, and education & learning stipend; 6 weeks of paid vacation (30 working days); Budget for traveling to other offices if remote, plus annual company offsite; Co-working benefit for those not near an office; $500 home office stipend