Spa Concierge for Luxury Spa

The Woodhouse Spas – Baybrook has an immediate need for full-time and part-time Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today.

Responsibilities

Answers phones; Welcomes each guest who enters the spa with a smile; Confirm appointments daily; Schedule appointments using the MEEVO software; Prepare and finalize sale tickets; Educate guests on spa services and retail products; Orchestrates the spa schedule and ensures proper guest flow; Rocks sales numbers by providing gift card and retail recommendations; Ensures a positive, consistent guest experience; Supports the Spa Director and entire spa team; Is super organized and has an astute attention for detail, always making sure the place is tidy; Abide by the handbook policies

Requirements

Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests; Attend all staff meetings & huddles as required by your schedule; Must be a team player and enthusiastic contributor to servicing our guests; Must have the ability to multi-task; Must have reliable transportation

Benefits

Opportunity for advancement; Paid time off; Training & development; Wellness resources; 401(k) matching; Bonus based on performance; Company parties; Competitive salary; Employee discounts; Performance/pay review every 6 months; Monthly retail bonuses; Free spa services and discounts on all retail products; Competitive Pay and Incentive programs; Daily SPIFF opportunities = extra pay incentive; Paid Vacations for Full Time Employees; 401K and health plans for Full Time Employees; Great opportunities for career advancement; Paid CE and/or Licensure; Sign-On Bonus; Flexible Scheduling; Recognition Program; Team Building