Spare Parts Sales Supervisor

With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul. 🏭

As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group , a Netherlands-based global leader and one of Europe’s top three HVAC companies.

Together with BDR Thermea, we combine global expertise with local strength — all guided by the Group’s core values:

🤝 One Team | 🎯 Customer Focus | 🌱 Sustainable Future

We are looking for a Spare Parts Sales Supervisor to join our growing team—someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.

Benefits

At Baymak, we believe that work should enrich not only your calendar but also your life. Here are the advantages we provide to support your work-life balance:

What’s Life Like at Baymak?

- A supportive work environment where you can freely share your ideas,
- A company culture that values unity and collaboration with the #OneTeam mindset,
- A sustainable work environment that invests in your personal and professional development.

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.

Responsibilities

Conduct spare parts market and competition analyses, analyze and monitor spare parts processes across the industry,; Design and implement SKU optimization,; Plan and implement initiatives to improve the existing system structure for spare parts ordering and shipment processes,; Follow up on the authorized service target bonus system and stock tracking system,; Determine periodic spare parts order forecasts and monitor lead times,; Ensure coordination of category management, pricing, and procurement to maximize revenue,; Contribute to sustainable growth by strengthening collaboration with authorized service providers,; Follow up on the products, accessories, and equipment the authorized service network may need for after-sales service activities, and ensure they are added to the after-sales product portfolio,; Coordinate regional service managers and the Planning and Logistics teams to achieve the spare parts sales and profitability budget,; Follow Product Development, R&D, and Quality projects carried out within the Group and the company, and provide support on matters related to spare parts operations,; Establish and manage reporting processes with a data-driven approach.

Requirements

Bachelor's degree in Engineering (preferably Mechanical or Industrial Engineering),; Minimum 5 years of experience in spare parts sales, planning, or after-sales services,; Good written and spoken English,; Proficient in MS Office, SAP experience is a plus,; Experienced in team management, with strong communication and relationship management skills,; Analytical thinker, results-oriented and open to development, with strong planning and organizational skills,; Active driver with no travel restrictions,; Residing in, or willing to relocate to, the Asian side of Istanbul, Gebze, or the surrounding area.

Benefits

Annual shopping vouchers and monthly snack & beverage allowances,; An extra day off on your birthday, because your special days matter to us,; Comprehensive mixed health insurance for you,; Support packages for child, education, birth, marriage, and bereavement.