Specialist - Business Development (ISS)

We are seeking a motivated and results-driven Inside Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business opportunities, qualifying leads, building relationships with prospective customers, and driving revenue growth through phone calls, emails, and virtual meetings. The role requires excellent communication skills, a customer-focused approach, and the ability to achieve sales targets.

Responsibilities

Generate and qualify leads through outbound calls, emails, and other communication channels; Follow up on inbound inquiries and convert prospects into customers; Understand customer requirements and recommend suitable products or services; Conduct virtual product presentations and sales demonstrations; Build and maintain strong relationships with prospective and existing customers; Manage the sales pipeline and maintain accurate records in the CRM system; Prepare quotations, negotiate pricing within company guidelines, and close sales; Achieve monthly, quarterly, and annual sales targets; Collaborate with the marketing and customer success teams to improve lead conversion; Stay updated on industry trends, competitor activities, and product knowledge; Provide regular sales reports and forecasts to management

Requirements

1–3 years of experience in inside sales, telesales, business development, or a similar role; Excellent verbal and written communication skills; Strong negotiation and persuasion abilities; Proficiency in CRM software and Microsoft Office/Google Workspace; Ability to multitask, prioritize, and work in a target-driven environment; Strong interpersonal and relationship-building skills

Nice to have

Bachelor's degree in Business, Marketing, or a related field; Experience with B2B or B2C sales; Knowledge of sales techniques and lead generation strategies; Confidence in handling objections and closing sales; Analytical mindset with strong problem-solving skills; Self-motivated, proactive, and team-oriented