Specialty Account Manager, Symbravo (Lexington, KY)

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Responsibilities

Execute commercial activities for an assigned geography; Establish relationships with customers; Ensure successful promotion of SYMBRAVO, an oral acute migraine medication; Proficient in both virtual and live customer engagements; Assume full ownership of assigned territory's performance, building awareness for SYMBRAVO amongst key customers; Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals; Promote within approved labeling in a comprehensive, fair, and ethical manner consistent with industry and corporate legal and regulatory guidelines; Develop strong customer relationships by understanding customer needs; Serve as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization, and appeals/denials); Maximize use of marketing resources to maintain and develop customer relationships; Communicate territory activity accurately and timely as directed by management; Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments; Successfully complete all training classes in a timely manner; Complete administrative duties accurately and timely; Manage efforts within assigned promotional budget; Effectively collaborate across all corporate functions; Attend medical congresses and society meetings as needed; Ensure timely access for patients through patient services and savings programs; Overnight travel as indicated by business needs; Additional responsibilities as assigned

Requirements

Bachelor's degree from an accredited college or university; Minimum of 5 years of field customer experience and/or account management, or minimum of 3 years Healthcare Professional experience with relevant CNS experience; 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space; Demonstrated experience delivering outstanding results; Must live in the territory's geography; Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals; Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment; Comfortability with uncertainty and high expectations; Strong interpersonal, presentation, and communication skills; Frequent driving, including extended periods of time behind the wheel; Prolonged sitting and standing as part of daily job functions; Ability to lift and carry up to 30 lbs regularly; Overhead reaching required to close and secure liftgates or similar equipment

Nice to have

Migraine/CNS experience; Launch experience; Patient support services experience; Strong digital marketing aptitude

Benefits

Annual bonus; Significant equity; Generous benefits package