Sr. Infrastructure Solutions Engineer (Compute & Storage)

The Cloudera IT team is looking for a talented, motivated, and passionate Sr Infrastructure Solutions Engineer (Compute & Storage) to join our Technical Operations organization. In this role, you will be the team's subject matter expert on server and storage hardware, consulting with internal software engineering teams to understand their workload requirements and translate them into the right compute, storage, GPU, and networking configurations. Working in close partnership with Sr Platform Operations Engineers, you'll own the hardware layer of the internal platform, from requirements gathering, sizing, and vendor engagement through deployment, lifecycle management, and troubleshooting. Dell is the primary hardware OEM, but the role brings a broad, vendor-neutral perspective. This role is not eligible for immigration support or relocation.

Responsibilities

Consult with internal software engineering teams to gather and analyze workload requirements and translate them into specific, cost-effective server and storage configurations; Design, document, and maintain standard hardware configurations (reference builds) for common workload profiles; Serve as the primary technical contact with Dell and other OEMs, resellers, and component vendors; Own the lifecycle of on-premise compute and storage hardware, including capacity planning, procurement support, deployment, firmware updates, warranty management, refresh, and decommissioning; Design, implement, and administer enterprise storage platforms, including Dell PowerStore and Pure Storage arrays; Partner with Sr Platform Operations Engineers to integrate new hardware into bare-metal provisioning, virtualization, and Infrastructure-as-Code workflows; Automate hardware management, health monitoring, and fleet inventory using out-of-band management tools, APIs, and scripting; Implement hardware- and firmware-level security best practices; Lead troubleshooting and root-cause analysis for complex hardware, firmware, and storage performance issues; Serve as a technical Subject Matter Expert (SME) working with IT Systems, CloudOps, Security, and Engineering teams; Participate in a shared on-call rotation to support mission-critical IT services; Create and maintain accurate documentation for hardware standards, configurations, asset inventory, and compliance; Proactively identify and drive improvements in hardware performance, utilization, monitoring, and operational processes; Mentor junior team members

Requirements

Bachelor's degree in Computer Science or 8+ years of equivalent experience in a large-scale enterprise environment; Deep, hands-on expertise in enterprise server hardware, including CPU architectures (Intel Xeon, AMD EPYC), memory configuration and population rules, PCIe topology, RAID/HBA controllers, NVMe/SAS/SATA drives, NICs, and power and thermal considerations; Extensive experience with Dell PowerEdge servers and their management tools (iDRAC, Lifecycle Controller, OpenManage, racadm), plus working knowledge of at least one other server platform (e.g., HPE ProLiant/iLO, Lenovo ThinkSystem/XClarity, Supermicro, Cisco UCS, or OCP/ODM hardware); Hands-on experience administering enterprise storage arrays, ideally including Dell PowerStore and Pure Storage FlashArray, and a solid understanding of storage architectures and protocols (iSCSI, Fibre Channel, NVMe-oF, NFS, SMB, S3); Proven ability to consult with engineering stakeholders and translate workload characteristics into hardware specifications; Strong Linux systems administration experience (e.g., Red Hat, Rocky, Ubuntu), including hardware validation, driver and firmware management, and performance diagnostics; Strong hands-on skills with Python and shell scripting for hardware automation, fleet inventory, and integration with management APIs such as Redfish; Solid experience with on-premise virtualization and bare-metal platforms (e.g., VMware, KVM, OpenStack); Strong networking fundamentals (TCP/IP, DNS, DHCP, routing, firewalls), with an emphasis on data center networking; A security-first mindset and experience designing, building, and operating secure infrastructure, including firmware, BMC, and hardware root-of-trust controls

Nice to have

Certifications such as Dell Technologies (PowerEdge, PowerStore), Pure Storage, NVIDIA, CompTIA Server+, or Red Hat (RHCE); Experience with Infrastructure-as-Code (e.g., Terraform, Ansible), version control (GitHub/Git), and bare-metal provisioning tools (e.g., Foreman, MaaS, PXE); Experience with GPU and accelerator platforms for AI/ML and high-performance workloads; Knowledge of data center facilities planning, including power, cooling, rack elevations, and DCIM tools; Experience with vendor management, total cost of ownership (TCO) analysis, and hardware budgeting; Knowledge of enterprise security principles, cryptography, PKI, and operational security practices; Experience operating in regulated/high-governance/compliance environments (e.g., FedRAMP, PCI, ISO27001, SOC2); Familiarity with monitoring and observability tools, including hardware telemetry and alerting; Experience with containerization (Docker) and orchestration (Kubernetes); Project management experience; Previous experience mentoring junior team members

Benefits

Generous PTO Policy; Unplugged Days; Flexible WFH Policy; Mental & Physical Wellness programs; Phone and Internet Reimbursement program; Access to Continued Career Development; Comprehensive Benefits and Competitive Packages; Paid Volunteer Time; Employee Resource Groups