Sr. Product Manager, International

The Sr. Product Manager, International is responsible for advancing Tandem Diabetes Care's international product portfolio. This leader will help manage the product portfolio serving Tandem's customers in international markets alongside the Director, Product Management, International. They will represent the voices of the international customer and the international business in the product development process. They will work in partnership with product and platform line leaders to ensure that configurations meet the needs of international market and will assist with managing roadmaps. This expert will work collaboratively across the company, and with outside partners focusing on engagement with International downstream teams, R&D, Program Management, Clinical and Regulatory Affairs, Quality, Operations, Human Factors, User Experience and Global Marketing. This individual will also help drive continuous transformation of international processes and lead product definition for ongoing market expansion.

Responsibilities

Advance the international product portfolio; Manage the product portfolio serving international customers alongside the Director, Product Management, International; Represent the international customer and business voice in product development; Partner with product and platform line leaders to ensure configurations meet international market needs and assist with managing roadmaps; Develop and secure stakeholder buy-in for the strategy and definition of international products and manage their configuration, scope and roadmap timing through launch, scaling and end-of-life; Identify market-specific requirements, including hardware, software, packaging and labeling, by gathering voice of customer information; Collect qualitative and quantitative data through market research and customer and field engagement, and work with finance teams to quantify opportunities; Translate market and user requirements into product requirements and support prioritization of features and market-level configurations; Drive continuous transformation and process improvement across international product delivery workflows, including labeling, translation/localization, operations and early access programs; Engage with Product Marketing and Market Access on marketing and reimbursement strategies and messaging; Work with distributors and external partners and engage clinical Key Opinion Leaders; Ensure compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements; Lead product definition for ongoing market expansion

Requirements

BS/BA degree in engineering, information technology, or health sciences preferred; BS/BA degrees in product management, business administration, economics, mathematics, or related fields will be considered; 8 years' related experience in product management, product development, and/or product planning with a Bachelor's degree, or 6 years with a Master's degree, or a PhD with 3 years' experience, or equivalent experience; Direct work experience delivering commercial products and services, ideally in consumer-facing medical devices with mobile app and international requirements; Experience interacting with physicians and other clinical stakeholders; Skilled in translating international business needs, regulatory guidance, and research into market and user requirements and establishing short- and medium-term roadmaps for individual countries and markets; Experience assembling and configuring a product portfolio for diverse geographic markets, considering commercial stakeholder requirements, market access needs, regional compliance, and distributors; Proven ability to drive process improvement and operational transformation in a cross-functional, regulated setting; Working knowledge of labeling, translation/localization, operations and early access processes for medical devices; Experience defining products and market-level configurations for new market entry; Experience in product management of integrated systems encompassing hardware, software, data and cloud components, with strong knowledge of product management processes and systems; Communicates complex ideas across a matrixed environment and influences others, often at senior levels; Hands-on experience with Agile and waterfall development methodologies; Anticipates and plans for clinical, compliance and regulatory issues in delivering medical devices to market; Foundational knowledge in one or more of: clinical and regulatory, reimbursement, product development, product marketing, operations, financial planning; General understanding of the diabetes industry; Advanced computer and software skills, including Microsoft Office, CRM, and proprietary databases, and the ability to leverage AI tools responsibly in a heavily regulated environment; Ability to travel by car and air up to 25% of the time, including international travel; Authorized to work for any employer in the U.S.

Nice to have

Master's degree preferred; MBA a positive; Advanced marketing and/or project management training is desirable; General understanding of the diabetes industry, with direct experience preferable; Encourages candidates to apply even if they do not meet 100% of the criteria

Benefits

Medical, dental and vision health care benefits available from day one; Health savings accounts and flexible savings accounts; 11 paid holidays per year; Minimum of 20 days of paid time off, accruing from day 1; 401(k) plan with company match; Employee Stock Purchase plan; Bonus eligibility as part of a competitive compensation package