Sr Salesforce Business Analyst

We are seeking a Senior Salesforce Business Analyst to be the heartbeat of our Salesforce ecosystem. You won’t just be gathering requirements—you’ll be the bridge between our business visionaries and our technical team. In this role, you’ll own the translation of complex business challenges into sleek, well-scoped, and actionable solutions. From roadmap strategy to final deployment, you’ll stay hands-on, ensuring our developers build with confidence and our stakeholders see real impact.

Responsibilities

Architecting Our Roadmap: Partner with leadership to turn strategic goals into a sequenced, high-impact backlog; Managing project delivery: Own lifecycle of roadmap items from intake to launch, keeping projects moving forward and stakeholders informed; Facilitating Discovery: Lead conversation with teams across Sales, Finance, Customer Success, Marketing, Legal, and Operations to uncover the 'why' behind the request; Crafting Stories: Write clear, testable Jira user stories complete with acceptance criteria, context, and edge cases; Leading Sprints: Refine project backlog and facilitate bi-weekly sprint planning sessions; Guiding the Build: Act as primary point of contact for developers, offering real-time scope guidance and ensuring the build stays on track; Ensuring Excellence: Conduct UAT, review completed work, and own integrity of Salesforce data during month-end and quarter-close

Requirements

Extensive professional experience (7+ years or equivalent) in a Salesforce Analyst or Business Systems Analyst role, with hands-on delivery; Proficiency in Jira and backlog management; Solid working knowledge of Salesforce configuration—objects, flows, validation rules, page layouts, and security; Ability to translate business-speak into technical specs and back again; Comfortable in an Agile/Scrum environment and able to drive sprint ceremonies

Nice to have

Salesforce Admin, Business Analyst, or Advanced Admin certifications; Experience with Salesforce CPQ, Revenue Cloud, or quote-to-cash workflows; Familiarity with integrated tools like NetSuite, Workato, ZoomInfo, or LinkedIn Sales Navigator

Benefits

Generous Time Off Program; Wellness Benefits - medical plans, dental, vision, life insurance, and employee assistance programs; Financial Planning - retirement program and business travel insurance; Career Growth - Be valued, Create value approach; Fun Perks - ergonomic in-office/WFH setup and food/snacks for in-office employees; Bonus; Commissions