Staff Product Manager, Incentives

Faire is a technology wholesale platform built on the belief that the future is local. We're looking for a Product Manager to set the strategy for our incentives programs and identify the highest-impact opportunities to drive efficiency and value from them. You'll be both strategic and deeply attuned to how customers respond to incentives, and fluent enough in business mechanics to manage cost efficiencies in the programs you own.

Responsibilities

Own strategy and roadmap for Faire's incentives, setting the long-term direction for seasonal sales, spend challenges, Insider, and future benefits; Bring Faire's benefits together into one experience and determine the next chapter for Insider, including whether and how to expand it; Own the return on every incentive dollar, thinking in unit economics, cost per outcome, and payback periods, and managing P&L trade-offs across programs; Build the targeting platform to put the right incentive in front of the right customer at the right time, and design experiences that help retailers discover deals and get the most from their benefits; Partner deeply across Finance, Legal, Data Science, Design, and Engineering, leading without authority; Communicate clearly at every altitude, translating complex topics for audiences from engineering partners to senior leadership and driving sprint-level execution with clear requirements

Requirements

7+ years of product management experience, with demonstrated ability to own complex, cross-functional products end to end; Built and shipped products designed around incentives, benefits, loyalty programs; Business equation fluency, with comfort thinking in unit economics and modeling whether a new product makes sense given Faire's cost of capital; Strategic clarity with hands-on execution, including developing a multi-year point of view and writing crisp PRDs; Customer and business model empathy, with a deep understanding of how retailers and brands run their businesses; Cross-functional influence across Finance, Risk, Legal, Data Science, and Engineering, with a track record of aligning diverse stakeholders; Structured problem solving, breaking ambiguous problems into clear hypotheses and diagnosing root causes; High learning velocity; Proven ability to influence at the executive level and communicate complex topics with clarity and conviction

Nice to have

B2B marketplace experience, particularly familiarity with two-sided dynamics and competing customer objectives

Benefits

Flexible paid time off, plus company-wide recharge days; Paid parental leave up to 16 weeks; Comprehensive health coverage, with options varying by location; Fertility and family-building benefits through Carrot, including a lifetime reimbursement allowance; Mental health support and coaching through Modern Health; Stipends to support professional development, wellness, and work from home needs; Employer-sponsored retirement plan, dependent on country of employment; Equity