Staff Software Engineer (Remote)

We are looking for a Staff Software Engineer to join the Patient Experience Team at Rula. This team owns the end-to-end care journey for our patients and is responsible for building the patient portal, the central platform through which patients manage every aspect of their care, from scheduling and billing to communicating with their care team and tracking their treatment plans. Our work directly drives patient engagement, retention, and operational efficiency. As a Staff Engineer on this team, you will lead the design and development of high-impact, full-stack solutions that shape the patient experience at scale. You'll work closely with cross-functional partners to define technical direction, guide architectural decisions, and ensure our systems are reliable, secure, and scalable. In addition to delivering mission-critical features, you'll mentor engineers, influence the technical roadmap, and play a key role in evolving the engineering culture. Your work will directly advance our mission to make mental healthcare work for everyone.

Responsibilities

Lead the design and development of high-impact, full-stack solutions that shape the patient experience at scale; Define technical direction, guide architectural decisions, and work closely with cross-functional partners; Ensure systems are reliable, secure, and scalable; Deliver mission-critical features; Mentor engineers, influence the technical roadmap, and play a key role in evolving the engineering culture; Build and maintain the patient portal within the Patient Experience Team

Requirements

8+ years of experience as a software engineer building and maintaining scalable, production-ready systems; Full-stack expertise with strong frontend and backend capabilities, including deep experience with React, state management, and frontend performance optimization; Strong backend engineering skills with TypeScript and Node.js, including API design, service architecture, data modeling, and database interactions; Demonstrated ability to design, build, and operate secure, scalable, and reliable systems across the full stack; Hands-on experience with microservice and/or event-based architectures; Proven ability to lead complex technical initiatives across teams, owning the full development lifecycle from planning through launch and maintenance; Experience owning technical problem spaces beyond individual projects, identifying systemic issues, defining long-term technical direction, and driving improvements over time; Excellent collaboration and communication skills, with experience aligning engineering efforts to business goals; Experience mentoring engineers, reviewing system architectures, and defining scalable design patterns

Nice to have

Computer Science degree or equivalent practical experience; Experience with modern frameworks and infrastructure including TypeScript, React, Node.js, Kafka, and AWS; Comfortable participating in on-call rotations; able to independently troubleshoot and resolve complex production issues; Background in building products that require high reliability and accuracy (e.g., healthcare, finance, mission-critical systems); Prior experience in early-stage or high-growth startup environments

Benefits

100% remote work environment with working hours that support work-life balance (must be based in United States, currently not hiring in Hawaii); Attractive pay and benefits with full transparency of pay ranges regardless of location in the United States; Comprehensive health benefits: medical, dental, vision, life, disability, and FSA/HSA; 401(k) plan access; Generous time-off policies, including 2 company-wide shutdown weeks each year for most employees; Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering; Employee Assistance Program (EAP); Quarterly department stipend for team-building activities or in-person gatherings; Community and employee resource groups; Home office stipend for new hires and $50 monthly stipend for internet or cell phone expenses; Wellness at Rula program with year-round wellness initiatives and a $50/month wellness stipend