Store Manager

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

Responsibilities

Cultivate a customer-focused environment that consistently delivers exceptional customer experiences; Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections; Use technology to provide customers with a seamless omnichannel shopping experience; Hire and build an effective store team through training, coaching, and talent development; Create an inclusive store environment for associates where everyone feels welcome and engaged; Develop a strong operational dynamic within the team to achieve store goals; Promote in-store community events and philanthropic partnerships; Use tools and reporting to oversee store profitability, effective budgeting, and payroll; Analyze reporting to develop short and long-term retail plans; Manage the day-to-day operations of the store, including opening and closing

Requirements

Hospitality mindset; Relationship builder; Inspirational leadership; Proactive; Goal-oriented; Results-driven; Strong people management skills and an ability to develop talent; Effective leadership, interpersonal, and communication skills; Technology proficient and ability to operate a point-of-sale system; Strong business acumen and ability to develop strategies and create action plans to drive results; Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Nice to have

2+ years retail Store Manager or service industry experience (preferred)

Benefits

50% off full-priced merchandise at Ann Taylor; Deeper seasonal discounts and discounts at select KnitWell Group brands; Monthly bonus when store achieves its goal; Medical, Dental, Vision coverage including Fertility Support and Telemedicine; Paid time off for vacation and sick leave; 401(K) Retirement Savings with company match after first year; Exclusive discounts on health & fitness, restaurants, online shopping and more through Working Advantage; Paid holidays; Professional development and opportunities for advancement; Community impact through philanthropic partnerships