Strategic Accounts Director, Large Group

Garner is on a mission to transform the U.S. healthcare system. We partner with employers to redesign how healthcare works, applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients. We are seeking an exceptional Strategic Accounts Director to join our Strategic Accounts team. This role is critical for retaining and upselling some of Garner’s largest employer clients (1,000 - 5,000 lives).

Responsibilities

Own the process to retain and upsell some of Garner’s largest employer clients (1,000 - 5,000 lives); Collaborate with account managers to ensure important clients have an excellent experience; Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance; Establish and manage some of the most important strategic broker and client relationships; Monitor overall client health and execute strategic plans to proactively address key account risks; Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members; Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner

Requirements

7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space; Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance; Proven results of achieving retention and upsell targets year over year; A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside; Excellent communication and presentation skills; Problem solver in ambiguous situations; A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Benefits

Equity incentive; Flexible PTO; Medical/Dental/Vision plan options; 401(k) with company match; Flexible spending accounts; Teladoc Health