Strategy & Operations Manager, In-person (Remote)

We are seeking a Strategy & Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare. Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program. Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets. As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives. The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments.

Responsibilities

Lead efforts to scale in-person psychiatry services; Build a robust office safety and suitability program; Serve as the operational lead and subject matter expert for in-person psychiatry; Partner with supply teams to establish provider acquisition channels; Design compelling value propositions; Craft demand generation strategies; Maintain regulatory compliance across target markets; Take ownership of new high-impact initiatives as the in-person care model scales

Requirements

5+ years of experience in management consulting, strategy & operations, chief-of-staff or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace; 2+ years of experience leading and executing complex, cross-functional initiatives; Strong analytical and modeling skills, including hands on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets; Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries and tailor to audience (from core team to executives); Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans

Nice to have

Previous experience working within behavioral healthcare; Experience working within a strategic planning / OKR-type process; Experience with Salesforce reporting; Strong organizational and project management skills, including experience using tools like Notion, Asana, Jira, etc. to plan and track work

Benefits

100% remote work environment; Attractive pay and benefits with full transparency of pay ranges; Comprehensive health benefits: medical, dental, vision, life, disability, and FSA/HSA; 401(k) plan access; Generous time-off policies including 2 company-wide shutdown weeks each year (for most employees); Paid parental leave for all parents; Employee Assistance Program (EAP); Quarterly department stipend; Community and employee resource groups; Home office stipend and $50 monthly stipend for internet or cell phone expenses; Wellness at Rula program with a $50/month wellness stipend