Suites Runner

The Suite/Premium Services Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Suites Department.

Responsibilities

Provide our guests with personal service and attention to detail to exceed their expectations; Deliver food, soda, water, wine, draft beer, and bottled beer; Work as a team with fellow associates and other service departments within venue; Support the service staff by clearing/cleaning tables and running food; Fulfill the assigned opening and closing duties; Set up and maintain a clean, neat and safe work area; Must be knowledgeable of other food, beverage and retail outlets within the venue

Requirements

Must be at least 18 years of age; Ability to interact with guests in order to assure guest satisfaction; Ability to interact with co-workers in order to assure compliance with company service standards; Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette; Ability to multi task in a fast paced, team orientated setting; Must be able to read, speak and write English in order to communicate with guests; Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds; Ability to work all Venue events, including extended hours, nights, weekends, and holidays; Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time; Must have two (2) to three (3) years working in a fast-paced bar, high-end club, or restaurant; CA Food Handlers Certification; CA Responsible Beverage Service (RBS) Certification; Union dues required as part of Unite Here Local 11 membership