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Supervisor, MLS Data Review

Natera Vereinigte Staaten ; Vereinigte Staaten (whole country)
Remote work

Publication date: 05/11/2026

Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely.

Responsibilities

Works closely with manager to ensure company and team goals are met; Ensures high quality work is completed timely; Responsible for day-to-day staffing / scheduling / setting up sample run schedules; Ensures production work is consistently completed according to department goals; Ensures all case samples are processed and accounted for; High proficiency working within one or more laboratory information systems to ensure all relevant data is correct; Monitors cases reaching promised TAT and identifies issue / cause / reason, working with managers and other departments to prevent future incidents; Updates SOPs to accurately reflect current practices and works with manager and Document Control / QA / Training team to make them effective; Monitors team members to ensure adherence to SOPs and safety procedures; Oversees training for new hires in conjunction with lead; Investigates / follows up on lab errors (NCR); Assists manager in initiating and completing CAPAs; Handles employee issues and collaborates with Manager to resolve them; Ensures alignment with team on reasoning behind instructions, processes, and changes; Meets regularly with individual team members to discuss goals and progress; Responsible for staff performance reviews; Plans and leads shift meetings; Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action; Go-to person when manager is not present; May assist lab team in day to day tasks; Keeps team morale up and maintains professionalism of team members, including acting as role model; Approves timecards and PTO requests; Escalates lab issues and team concerns to manager with suggested solutions; Understands the entire lab process and is able to identify and troubleshoot issues; Makes sure the goals set by manager for the team are being met in the lab; Performs and completes side projects assigned by the manager; Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support; Provides direction to employees according to established policies and management guidance; Administers company policies that directly affect subordinate employees; Provides direct supervision to professional individual contributors and / or skilled support individual contributors; Acts as advisor to unit or sub-units; Works with PHI on a regular basis in paper and electronic form; Completes HIPAA / PHI privacy, General Policies and Procedure Compliance, and security training within the first 30 days of hire; Maintains current status on Natera training requirements; Performs other duties as assigned

Requirements

6+ years of experience as a Medical Technologist or equivalent in a clinical laboratory environment; BS / BA degree in Biological Sciences, related field, or equivalent; Current ASCP board certification in Medical Technology or California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist); Proven leadership experience; Able to take on own projects with little supervision; Excellent interpersonal, communication, computer, troubleshooting, and pipetting skills; Excellent oral and written communication skills; Word processing and data management skills

Benefits

Comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents; Free testing for Natera employees and immediate families; Fertility care benefits; Pregnancy and baby bonding leave; 401k benefits; Commuter benefits; Employee referral program
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