Supervisor

ProCook, a renowned name in the cookware industry, is looking for a skilled Supervisor for our store. This role offers a fantastic opportunity to enhance your leadership abilities while creating a delightful shopping experience for our customers. This is a 16hrs/week position working Mon to Sun on a rota, working 2 shifts a week of 8hrs/day, based in our Shopping Village, Pughs Garden Centre - Cardiff Store.

Responsibilities

Lead, motivate, and train staff to excel in their roles; Monitor sales targets, providing support and guidance to the team; Assist in ordering and maintaining product inventory; Handle customer queries and resolve issues in a professional manner; Uphold store standards for cleanliness and presentation

Requirements

Previous experience in retail supervisory roles; Strong leadership qualities with the ability to inspire a team; Exceptional communication and interpersonal skills; Proactive and customer-oriented attitude; Ability to multitask and thrive in a fast-paced environment; Familiarity with POS systems and retail operations; Willingness to work flexible hours, including weekends

Benefits

Salary is £13.79 per hour; Welcome bag worth £69; Bonus based on sales targets; Structured training to build product and sales skills; Enhanced Maternity, Paternity and Adoption Leave; Colleague discount of 40% plus 5 friends and family discount cards of 30%; 2 x Annual paid volunteering days; Employee Assistance Programme; Friends and Family Referral Scheme; Pension Scheme; Annual leave of 6.6 weeks per holiday year including Bank Holidays, with additional holiday days in the 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues)