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Supervisor, Quality Operations

PCI Pharma Services Rockford, Vereinigte Staaten
Vollzeit Arbeit vor Ort

Veröffentlichungsdatum: 01.11.2026

Determines and maintains quality standards developed in compliance with current Good Manufacturing Practices, the Company's own Standard Operating Procedures and customer requirements. Provides resolution to quality deviations/issues. Recommends solutions based on SOP / cGMP requirements.

Responsibilities

Coordinates the daily activities of the QA Auditors; Assists with the daily activities of Production Inspection personnel for packaging; Implements inspection criteria and testing Study and standardizes departmental work practices to improve quality and efficiencies of subordinates; Helps resolve quality related issues with other departments and customers; Motivates, develops and provides continuous training through departmental work instructions, examination of cGMP's and SOP's, specific customer requirements or personal instruction; Reviews records for accuracy of information and compliance with established procedures; Reviews daily paperwork to assure all customer requirements and quality standards have been met and maintained; Promotes continuity of shifts through cooperation and communication within and with other departments; Assists in the performance of monthly internal audits and any necessary corrective action to follow-up; Oversees Pest Control and Environmental (humidity, temperature, MKT) Monitoring Programs; May disposition NMR's; Recommends and participates in disciplinary activities of subordinates; Maintains testing equipment and supplies needed for the department; May assist in performing investigations and may write reports, memos, or letters; Carries out essential functions of the Quality Operations Manager in his/her absence; Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules; Performs Quality Health Check assessments to identify if processes and day to day activities are performed according to procedures; Performs other duties as assigned by Manager/Supervisor

Requirements

Bachelor's Degree in a related field and/or 1-5 years related experience and/or training; College Level Mathematical Skills; Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs; Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs; High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms; High Standard of Report Writing

Nice to have

Ability to effectively present information to various people as the job requires; Ability to work independently and/or part of a team; Ability to display a willingness to make decisions; Ability to display excellent time management skills

Benefits

Annual performance bonus eligibility; Paid time off; Health insurance coverage (including dental and vision); Flexible spending account; 401(k)
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