Supply Chain Planning, Order Fulfillment Manager

The Order Fulfillment Manager leads a team responsible for the execution order fulfillment processes across the Beverage Supply Chain. This role ensures customer orders are fulfilled efficiently by overseeing inventory flow, shortage resolution, transfer execution, space management, and PO customer scheduling. The manager serves as the operational integrator across Planning, Customer Service, Logistics, Warehousing, and Manufacturing, balancing competing priorities to maximize customer service, inventory health, and network efficiency. Success in this role requires strong cross-functional leadership, sound operational judgment, and the ability to drive execution in a dynamic, fast-paced environment while continuously improving processes and ways of working.

Responsibilities

Leads day-to-day execution of order fulfillment activities; Oversees customer shortage resolution; Executes inventory flow design; Oversees space outlook creation and exception management; Manages PO customer scheduling; Partners closely with Water Production Planning, Beverage Production Planning, Customer Service, Logistics Operations, Plant and Warehouse Operations, and Inventory Strategy team; Monitors operational performance metrics and drives corrective actions; Leads, coaches, and develops a high-performing Order Fulfillment team

Requirements

6 Years – Experience in Operations/Business Development Field; 6 Years – Experience in Position; 6 Years – Experience managing projects; Bachelor's Degree in Business, Operations, Finance, and other related fields or equivalent experience

Nice to have

10+ Years – Experience in Operations/Business Development Field; 10+ Years – Experience working in Position; 10+ Years – Experience managing projects; MBA in Operations, Finance, Strategy

Benefits

Paid Time Off for holidays, sick time, and vacation time; Paid parental and caregiver leaves; Medical, including virtual care options; Dental; Vision; 401(k) with company match; Health Savings Account with company match; Flexible Spending Accounts; Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members; Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements; Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan; Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.; Tuition reimbursement, college savings plan and scholarship opportunities