Swedish-speaking Customer Advisor for Well-Known Airline in Athens Greece

Next Job Abroad is hiring on behalf of a global partner for the Swedish-speaking Customer Support Airlines Team in Athens, Greece. The role involves supporting airline customers via phone, email, and digital channels with bookings, ticket changes, refunds, and travel information.

Responsibilities

Be the first point of contact for passengers, travel partners, and corporate clients; Support customers via phone, email, and digital channels; Assist passengers with flight bookings & changes; Explain ticket rules, fees & policies; Process refunds & reservation updates; Support travel agencies & corporate partners; Ensure every customer interaction reflects a premium airline experience

Requirements

Fluent in Swedish (C1+ level); Confident in English; Social, adaptable & service-minded; Curious about living abroad; Excited about working for a global airline

Nice to have

Customer service or hospitality experience

Benefits

Full relocation support to Greece; Flight to Athens covered; 2 weeks of hotel accommodation upon arrival; Support finding an apartment; Help with paperwork & settling in; Competitive salary; 2 extra salaries per year; Full training; International career development; Health care benefits; Modern office environment