Systems Engineer (IT Services)

CRA's Information Technology (ITS) team is a Global team of 40 professionals dedicated to enhancing, maintaining, and developing the firm's technology infrastructure and security. The Systems Engineer is a broad and varied role which provides a fantastic opportunity to develop existing skillsets and get hands-on experience with new technologies in a fast-paced production environment. Mainly a Microsoft house, CRA is looking to maximize the performance of its on-premise systems and hybrid infrastructure, meaning experience with cloud technologies is essential for this role.

Responsibilities

Install/configure, operate, maintain and troubleshoot systems hardware and software in a Global Windows server environment; Install/configure, operate, maintain and troubleshoot Windows Servers; Install/configure, operate, maintain and troubleshoot VMware vSphere, vCenter, and ESXi; Provide Level 2 support to the Service Delivery team; Active Directory and Entra Administration, Group Policy & RBAC; Automate common administrative tasks; Rotate off-hours on-call support; Complete fast-paced and high-volume work order requests

Requirements

Experience with cloud technologies is essential; Bachelor's degree; 3+ years of significant experience working within a hybrid on-premises/cloud environment; Solid working knowledge of Azure with minimum AZ900 Azure Fundamentals qualification; Ability to build a well-documented and robust PowerShell script from the ground up; Proficient with core technologies: Office 365, Windows Server, Active Directory, Group Policy, RBAC; Experience working in a geographically disperse cross-functional team; Experience with VMware vSphere/VCF

Nice to have

Master's degree preferred; MCSA preferred

Benefits

Skills development programs including formal and informal training, technical training, presentation skills, internal seminars, career mentoring and performance coaching; Comprehensive total rewards program including a superior benefits package; Wellness programming to support physical, mental, emotional and financial well-being; In-house immigration support for foreign nationals and international business travelers; Additional bonus incentive compensation; Medical, dental, and vision insurance; 401(k) retirement plan with employer match; Life and disability insurance; Paid time off (vacation, sick leave, holidays); Paid parental leave; Wellness programs and employee assistance resources; Commuter benefits