Systems Engineer

BigBear.ai is seeking a Systems Engineer to support U.S. Customs and Border Protection (CBP), a component of the Department of Homeland Security (DHS). This role supports the engineering, integration, enhancement, and sustainment of mission-critical traveler processing, immigration management, and vetting systems used at and between U.S. Ports of Entry. The Systems Engineer will work within a highly dynamic, 24x7 mission environment and contribute to the design, implementation, integration, testing, troubleshooting, and continuous improvement of cloud-based systems and infrastructure.

Responsibilities

Design, implement, integrate, and maintain complex IT systems and infrastructure; Develop and implement technical solutions supporting mission-critical applications and services; Design and manage cloud infrastructure within AWS GovCloud and/or AWS C2S environments; Develop and maintain containerized environments using Docker and Kubernetes; Implement infrastructure-as-code and configuration automation using Terraform and Ansible; Design, maintain, and improve CI/CD pipelines using Jenkins and/or GitLab; Apply DevSecOps practices across system development, integration, testing, and deployment activities; Perform system integration, functional testing, performance testing, troubleshooting, and root-cause analysis; Analyze complex system and infrastructure issues and develop sustainable technical solutions; Support Linux/Unix environments, including system configuration, administration, and troubleshooting; Evaluate system performance, reliability, scalability, and availability; Develop and maintain system architecture documentation, technical procedures, and configuration documentation; Collaborate with software development, cybersecurity, cloud, infrastructure, and program teams to resolve technical issues and integrate solutions; Ensure engineering activities align with applicable security, technical, and industry standards; Provide technical guidance and mentorship to junior engineers; Participate in technical planning, design reviews, implementation planning, and operational support; Support continuous improvement of engineering processes, automation, and system reliability; Perform other related engineering duties as assigned

Requirements

Bachelor's Degree and 5 to 8 years of experience; Strong experience with Linux/Unix environments; Experience designing, deploying, or maintaining systems in AWS, preferably AWS GovCloud and/or C2S; Hands-on experience with Kubernetes and Docker; Experience with infrastructure-as-code and automation using Terraform and Ansible; Experience developing or maintaining CI/CD pipelines using Jenkins, GitLab, or similar tools; Experience applying DevSecOps practices within enterprise or mission-critical environments; Demonstrated experience with system integration, testing, troubleshooting, and performance analysis; Strong technical problem-solving and analytical skills; Ability to work independently while collaborating effectively across multidisciplinary teams; Ability to obtain and maintain the required government clearance/background investigation; All applicants must currently reside in the United States

Nice to have

Experience supporting federal government, DHS, CBP, or other mission-critical environments; Experience operating systems in 24x7 production environments; Experience with secure cloud architecture and government cloud environments; Experience implementing automated infrastructure provisioning and deployment; Experience with system monitoring, logging, and performance optimization; Relevant AWS, Kubernetes, Linux, DevOps, or security certifications; Experience mentoring junior engineers or providing technical leadership on engineering efforts