Systems Support Manager

Our client is a private investment firm combining capital, strategic insight, and engineering capabilities to build and scale complex businesses. They manage diverse asset strategies and collaborate closely with portfolio companies on operational, simulation, and engineering infrastructure.

Responsibilities

Provide expert-level support for D365 financial modules, managing configuration ensuring functionality, and resolving issues promptly; Assist with and test regular system updates, configurations, and enhancements; Assist users with queries, troubleshoot issues, and provide training when needed; Identify and implement improvements to streamline processes and enhance user experience; Manage vendor SLA adherence; Collaborate with IT ERP, security, and other stakeholders to manage integrations ensuring seamless data flow and consistency; Generate reports and provide analytical insights to support decision-making processes

Requirements

Bachelor’s degree required; 5-7 years of experience in an accounting or finance role; Prior experience configuring D365; Demonstrated understanding of end-to-end processes and systems integration; Strong understanding of both P2P and R2R; Familiarity with tools and systems that are used to integrate or extract data

Nice to have

Certifications in D365