Team Lead - Collections

The Credit & Control Team Lead at NIQ is responsible for overseeing the credit management and control processes within the finance department. This leadership role entails managing a team focused on maintaining sound credit policies, performing credit assessments, managing receivables, and ensuring compliance with financial regulations. The ideal candidate will have strong leadership skills, a solid background in credit management, and the ability to foster a team environment that prioritizes accuracy and efficiency.

Responsibilities

Develop, implement, and maintain credit policies and procedures that minimize risk and promote revenue growth; Lead and mentor a team of credit analysts and control team members, managing workloads, setting goals, and conducting performance reviews; Oversee the assessment of credit risk, approve credit limits, and monitor credit exposures to ensure compliance with internal guidelines; Ensure efficient management of accounts receivable and timely collection of monies owed; Implement strategies to reduce days sales outstanding (DSO) and improve cash flow; Work closely with the sales and customer service teams to resolve credit issues and enhance customer satisfaction; Generate regular reports on credit control activities and performance metrics; Ensure compliance with financial policies and regulatory requirements; Continuously identify and implement improvements in credit processes and technologies

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or related field; Professional certification in credit management (e.g., CICM) is a must; Minimum of 7 years of experience in credit management or a related financial role, including supervisory or leadership experience; Strong knowledge of credit-related laws and regulations; Proficiency in financial software and Microsoft Office Suite, particularly Excel; High level of analytical and problem-solving skills, with the ability to assess credit risk and make informed decisions; Proven leadership skills with experience in managing teams; Ability to coach, mentor, and inspire team members to achieve business goals; Excellent communication and interpersonal skills; Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously

Benefits

Flexible working environment; Volunteer time off; LinkedIn Learning; Employee-Assistance-Program (EAP)