Tech 1

Under the general direction of the Service Manager and with little or no supervision, the Tech 1 will perform duties as assigned by management in the repair, maintenance, and rebuilding of equipment in the service shop or field, in a safe, efficient, and capable manner in the least amount of labor hours necessary and without rework. The Tech 1 is required to complete work within the time frame and standards established by HPC.

Responsibilities

Trouble shoots mechanical problems in Caterpillar, allied products, and Ag & Turf and industrial products serviced by the service department; Makes warranty recommendations and prepares reports when performing warranty service jobs; Performs minor welding, fabrication, plumbing, and D.C. electric repairs; Attends training classes as directed and obtains passing grades; Reconditions or overhauls major components to manufacturer’s specifications; Recommends actions to correct failures or problems; Adheres strictly to HPC safety, housekeeping, credit, and other rules, policies, and procedures; Maintains a favorable business relationship with customers, suppliers, and personnel from other HPC departments; Handles Equipment Condition Reporting; Contributes to team effort by accomplishing results as needed

Requirements

Must have a high school diploma or equivalent; Must have a valid Drivers License with a good driving record; Must have PC skills; Must be forklift certified or able to be certified within 60 days; Must own hand tools that are suitable to perform the work noted above

Nice to have

At least 5 years of experience preferred

Benefits

Competitive Compensation; A great work environment and culture; Career growth and advancement opportunities; Training; Medical, Dental and Vision plans; Medical video appointments available; Health Savings Account available; Paid Time Off (PTO) Pay; 401(k) Plan + Company Matching; Health and Dependent Care Flexible Spending Accounts; Life & Accident Insurance; Employee Assistance Programs; Legal Plan; Travel Assistance Plan; Wellness Programs; Referral Bonus Program; Longevity Bonus Program; Recognition Programs; Hawthorne CAT discounts; Boot Reimbursement; Tuition Reimbursement; Company-Supplied Uniforms; Advanced Technical Training