Technical Program Manager, AI Delivery, Korea

We’re seeking an experienced Engineering Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer.

Responsibilities

Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners; Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration; Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment; Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates; Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality

Requirements

At least 5 years of experience as an Engineering or Technical Program Manager; At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions; Problem-focused and making customers successful; Detail-oriented and extremely self-organized; Bias for Action; Experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or external customer and independently own tracking and reporting across multiple work-streams with owners in different time-zones; Comfortable holding leaders and individual contributors accountable; Based in Korea

Nice to have

Knowledge or experience with LLM training or optimization

Benefits

Weekly lunch stipend of $75/£75 or equivalent in local currency; Full health and dental benefits, including separate budget for mental health; RRSP matching, 401K, Pension Scheme; 100% Parental Leave top-up for up to 6 months for either parent; Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, workspace improvement credit; Education & learning stipend for conferences, courses, and coaching; 6 weeks of paid vacation (30 working days); Budget for traveling to other offices if remote, plus annual company offsite; Daily lunch program, snacks, and regular community and social events for those in office; Co-working benefit for those not near an office; $500 home office stipend