Technical Sales Manager

Our client is seeking an experienced and strategic Sales Manager to lead and grow our team of Account Executives (AEs). This role is responsible for overseeing day-to-day inbound sales operations, training and mentoring the AE team, implementing new sales campaigns/strategies, auditing sales calls, and ensuring accurate CRM management.

Responsibilities

Own AE performance management, including scorecards, call coaching, reviews, and development plans; Set clear individual goals for each AE and hold the team accountable to revenue, conversion, pipeline, activity, and CRM standards; Train, mentor, and grow the AE team; Identify individual AE underperformance early and create coaching or performance plans; Turn top-performing AE behaviors into repeatable team-wide best practices; Approve PTO requests and manage scheduling; Monitor and manage AE calendars; Conduct retroactive post-mortem reviews/trainings of sales calls; Own the inbound sales revenue target and ensure the team consistently meets or exceeds monthly and quarterly goals; Take full responsibility for diagnosing why the team is ahead, behind, or on track; Build and manage the sales operating rhythm; Track team and individual performance against core KPIs; Create action plans when pacing behind goal and communicate risks/solutions; Ensure every AE understands target, current performance, gaps, and next steps; Collaborate with marketing and outbound teams to implement new promotions/campaigns/product rollouts; Own execution of new campaigns; Provide strategic input on promotions, lead qualification, and campaign initiatives; Analyze campaign performance; Audit daily sales calls/transcripts/CRM entries; Monitor AE pipeline management; Identify bottlenecks; Run weekly pipeline reviews; Own sales forecasting; Ensure HubSpot reflects accurate real-time data; Review lost deals/stalled opportunities/low-converting lead sources; Use AI and automation to improve sales performance; Identify repetitive sales workflows to automate/improve; Build and maintain sales enablement assets; Continuously improve tools/systems; Build, document, maintain comprehensive Sales SOPs; Continuously iterate and improve SOPs; Roll out new initiatives; Test and improve scripts/qualification criteria/sequences; Interview/assess/evaluate AE candidates; Partner with leadership on headcount; Build onboarding and ramp plans; Serve as primary point of contact for escalations; Collaborate cross-functionally on preventive measures; Identify recurring escalation patterns; Ensure escalated issues documented/resolved; Ensure AEs set expectations; Partner with outbound teams; Coordinate with leadership on strategic opportunities; Communicate sales insights; Step into calls for large accounts/high-value opportunities

Requirements

5+ years of experience in inbound sales with at least 2 years in a leadership or management role; Proven track record managing a team of Account Executives; Proven track record owning and hitting team revenue targets; Strong expertise in HubSpot management and pipeline oversight; Strong understanding of sales KPIs, forecasting, pipeline management, conversion analysis, and performance accountability; Excellent coaching, training, and mentoring skills; Exceptional communication skills, both written and verbal; Data-driven and detail-oriented with ability to audit and analyze sales performance; Comfortable taking sales calls for high-value or strategic opportunities; Technical fluency - comfortable in conversations with engineering/technical buyers (CTOs, VPs of Engineering); able to evaluate technical role requisitions and speak credibly about our AI-powered tools and products

Nice to have

Experience using AI tools, automation, or sales enablement systems to improve team performance (strongly preferred)

Benefits

Fully remote (work from home); opportunity to lead and scale a high-performing Account Executive team; direct influence over sales strategy, team development, and revenue outcomes; opportunity to shape broader commercial strategy and grow into executive leadership roles