Technical Service Rep ,Poultry

The Technical Sales Representative is responsible for maintaining, planning, and growing sales of microbial control programs (Blitz™, Spectrum™, and related products) across beef, swine, and poultry processing plants. The role relies heavily on sales and technical service expertise, strong operations knowledge, and relationship-building skills. It also involves identifying and developing business opportunities within the broader meat processing industry while supporting customers with consistent service, troubleshooting, and cross-functional collaboration.

Responsibilities

Maintain a high level of customer service through regular service visits, sales visits, calls, and on-site troubleshooting; Manage assigned accounts and serve as the primary point of contact for customer relationships; Work collaboratively with sales managers, service managers, the protein team, and internal/external partners to meet product line growth, retention, and profitability goals; Independently schedule service and sales visits based on customer priority and opportunities; Build and strengthen relationships with key decision-makers at customer sites (e.g., plant managers, food safety managers, purchasing, R&D, and quality teams); Develop detailed knowledge of customer operations, history, competitive landscape, and potential opportunities; communicate insights internally for growth and maintenance; Document sales activities, prospecting, and account management tasks using Evonik CSM systems; Assist with forecasting functions and support new sales opportunities across the territory; Promote and practice safe work habits in alignment with Evonik's global health, safety, security, and environmental standards

Requirements

High School diploma or GED equivalent required; an equivalent combination of education and experience is considered; 3-5 years of experience working within slaughter or further processing plant environments for beef, swine, and/or poultry; Strong business and sales acumen, including strategic planning, forecasting, and understanding of profitability; Proven ability to build and maintain customer relationships and understand protein industry account needs; Ability to work independently and effectively from a home-based environment; Willingness to travel up to 80% of the time; Willingness to work non-traditional hours for troubleshooting or system start-ups

Nice to have

2-5 years of sales, technical service, or management experience in the poultry or allied protein industry preferred

Benefits

Attractive career paths; High-quality development programs; Performance-based remuneration; Occupational health benefits; Hybrid and flexible working environments; Medical, dental, and vision benefits; Paid time off plan; 401(k) savings plans; Health Savings Account (HSA); Flexible Spending Accounts (FSAs); Employee Assistance Program; Voluntary Benefits and Employee Discounts; Disability benefits; Life Insurance; Parental leave; Tuition Reimbursement; Car provided