Technical Service Specialist (Water)

The primary purpose of this position is to provide technical service support for wastewater treatment applications for new and existing customers. This includes troubleshooting, problem-solving, and field testing of new products, application concepts, and equipment.

Responsibilities

Maintain wastewater treatment business at existing customer accounts; Assist in closing new business opportunities identified by sales representatives; Install, maintain, and troubleshoot feed systems, including metering pumps and polymer dilution systems; Proactively identify, qualify, and close opportunities that support Hydrite's long-term growth and market presence; Conduct plant surveys and utilize available tools and resources to develop best-in-class treatment solutions and chemical programs; Effectively manage time and territory to maximize customer support and business development activities; Prepare timely chemical treatment proposals, recommendations, and service reports; Ensure proper care and use of company vehicles, equipment, and other company property; Provide technical support for utility systems, including boilers and cooling towers; Maintain adequate inventories of chemical samples, testing supplies, and service equipment; Provide field support and technical expertise to the Hydrite sales organization

Requirements

Minimum of 3-5 years field experience in wastewater treatment; Must be technically competent in wastewater treatment applications; Must possess strong problem solving, troubleshooting and “people” skills; Must have communication and interpersonal skills, along with the ability to read, write, and speak English; Must possess a valid driver’s license with an acceptable driving record; Position requires extensive travel and frequent overnight stays; Driving or riding in an automobile or aircraft for 3 to 6 hours at a time; Standing for extended periods of 3 to 4 hours; Ability to lift 45 pounds and carry at least 20-30 feet; Frequent 12-16 hour work days may be required as a result of travel and customer commitments; Ability to bend, stoop, twist, bend, reach and climb stairs occasionally; Ability to type on a computer for 2 to 3 hours daily; Ability to work in conditions with unpleasant odors and surroundings; Able to work in environment where temperatures exceed 110 Fahrenheit; Must be able to work outside in extreme heat and cold temperatures

Nice to have

Bachelors degree highly preferred

Benefits

Up to 10% Retirement Contribution; $600 per Year Wellness Incentive; Two Weeks Starting Paid Time Off; Medical, Dental, and Vision - Eligible first day of the month following hire date; 401k and profit sharing; Medical/dental/vision/life insurance; Paid time off; Tuition reimbursement; Adoption assistance; Legal services insurance; Scholarship awards for children of employees; Summer picnic; Community giving events; Free family wellness coaching including nutritionist and fitness coach