Telesales Account Manager

At Penguin Random House New Zealand, we are powered by our people. As the world’s largest trade book publisher, we publish books that matter, from future classics to cherished favourites. Our team is dedicated to creating stories that entertain, educate and inspire. We strive to be the best home for our authors and people, and the most service-oriented partner for our customers.

As a member of the broader Sales team you will be responsible for maximising sales to a designated account list by promoting and selling new titles and optimising backlist sales.

Reporting to the National Accounts Manager, you will be making calls to existing (no cold calling) in order to meet sales targets. The successful candidate will ideally have a background in retail book sales, telesales of a similar product and/or possess general sales experience.

Responsibilities

Perform effectively as a member of the broader team and of the organization.; To build and promote customer-based promotions; Maintaining an existing account base and ensuring all customers are contacted within the allocated call cycle; Sales targets are met; Effectively identify additional opportunities to generate sales via agreed objectives created for specific customers; Demonstrate willingness to generate and share ideas with colleagues

Requirements

Ability to work independently; Ability to develop and maintain strong internal and external relationships; Planning and organisational skills; Excellent written and verbal communication skills; Demonstrated sales experience

Benefits

Ongoing Learning and Development; A supportive and inclusive company culture that values diversity and fosters growth; Safety and Wellbeing Program; Employee Benefits Program (great retail discounts, novated leasing, salary sacrifice, and more)