Telstra Retail: Casual Customer Service & Sales Consultant NOWRA

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Responsibilities

Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues; Deliver exceptional customer experiences; Be the go-to tech expert; Achieve and exceed sales targets and KPIs; Collaborate with the team to achieve store goals

Requirements

Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Previous customer-facing experience

Benefits

30% off Telstra services; Exclusive offers with over 240 brands and partners; 16 weeks paid parental leave; Telstra Extra Day Off; Gender affirmation leave; Cultural leave; Blood Donor Leave; Option to purchase up to 4 weeks of additional leave; Access to over 17,000 LinkedIn Learning programs; Future Ready career development program; Flexible working hours; Performance rewards; Recognition programs