Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store, you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Responsibilities

Deliver exceptional customer experiences; Be the go-to tech expert; Achieve and excel using consultative selling skills to meet and exceed sales targets and KPIs; Collaborate and contribute to store goals

Requirements

Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Previous customer-facing experience

Benefits

30% off Telstra services and exclusive offers with over 240 brands and partners; 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and ability to purchase up to 4 weeks additional leave; Access to over 17,000 learning programs through LinkedIn Learning and development opportunities; Flexible working hours and supportive approach to parental leave; Monthly performance rewards and recognition programs; Diverse and inclusive culture