Telstra Retail: Part Time Customer Service & Sales Consultant KOTARA

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Responsibilities

Deliver exceptional customer experiences; Be the go-to tech expert; Achieve and excel sales targets and KPIs; Collaborate and contribute to a welcoming store environment; Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues; Adhere to retail standards

Requirements

Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Previous customer-facing experience

Benefits

Hourly rate of $34.36 per hour; Junior rates apply for those under 20; Penalty rates for weekday evenings after 6 PM, Saturdays, Sundays and public holidays; 12% superannuation; 30% off Telstra services and offers with over 240 brands and partners; 16 weeks paid parental leave; Telstra Extra Day Off; Gender affirmation leave; Cultural leave; Blood donor leave; Option to purchase up to 4 weeks additional leave; Access to over 17,000 learning programs through LinkedIn Learning; Development opportunities; Flexible working hours; Performance rewards and recognition programs; Diverse and inclusive culture