Temporary Client Implementation Coordinator

Responsibilities

Communicates with team members in an effective, professional, timely manner to enable a positive customer service experience in a team environment; Identifies, develops, and implements process and service improvements that result in the successful processing of onboarding documents and/or other administrative support for the Client Implementation team; Interacts with internal partners to ensure internal processes and solutions positively impact the overall client experience; Leverages internal relationships to address issues and manages escalations to identify opportunities for process improvement; Identifies discrepancies and resolves them effectively; Accurately sets up internal systems; Reviews Client Onboarding Profile and provides pertinent details to various internal partners; Receives completed onboarding documents, saves in client file and sends accurate documents to various internal partners; Sends weekly updates to the Client Implementation team with the status of received or missing information for clients; Exercises high attention to detail and methodology for confirming accuracy in all tasks; Generates reports as requested; Files, makes copies, types, and enters data into computer/database or standard forms; Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley and HIPAA compliance

Requirements

High School Diploma; Two to four years of experience in an administrative support role or job-related field with an emphasis on project/multi-tasking

Nice to have

Bachelor’s Degree

Benefits

Flexibility; Career growth; Continuous learning programs; Mentorship opportunities; Ongoing training; Generous paid time off; Top-tier medical, dental and vision benefits; Health & wellness support; Paid volunteer hours