Temporary Retail Engagement Specialist

Join 2020 Companies as a Seasonal Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory! As a Retail Engagement Specialist, you will spend your day on the road traveling throughout your assigned territory to visit retail locations and build strong relationships with merchants. You will educate merchants on the client’s financial services and program benefits, provide ongoing support, answer questions, maintain in-store materials, and document each visit while managing a daily route of approximately 22–30 locations. This relationship-focused role is ideal for someone who enjoys working independently, connecting with people, and spending their workday out in the field.

Responsibilities

Travel throughout assigned territory visiting approximately 22–30 retail locations per day; Engage with merchants in a professional, relationship-focused manner; Introduce and educate new merchants on the client's financial services and program benefits; Provide on-site support, answer questions, and address concerns; Place and maintain point-of-sale materials and in-store branding; Document visits and track activity using mobile tools and reporting systems; Manage a mix of in-store engagement, driving, and administrative follow-up; Work independently in the field while partnering with leadership and training teams to meet territory goals and coverage expectations; Partner with the client to train and advocate for client products at the retailer; Drive merchant awareness within assigned territory; Maintain professional interaction with both merchants and fellow employees; Attempt to place point-of-purchase signage on the exterior and/or interior of the business; Advise merchants by providing information on products; Audit and record competitive products, promotions, merchandising, displays, and merchant feedback; Travel to major markets and events for iconic launches to promote products; Contribute to team effort by assisting in launch-related activities; Accurately track and communicate all activity to Retail Operations; Ensure feedback reporting is submitted in a timely manner

Requirements

Personal vehicle; Valid driver's license; Proof of insurance; Successful completion of Motor Vehicle Record (MVR) screening; High school diploma or equivalent experience; Six months of prior sales, promotion, retail, or marketing experience; Demonstrated knowledge of products and services; Excellent communication, presentation, interpersonal, and problem-solving skills; Impeccable integrity and commitment to customer satisfaction; Ability to lift and carry up to 15 lbs. at a time; Ability to multi-task in a fast-paced, team environment; Ability to maintain customer confidentiality; Reliable transportation within assigned territory; Comfortable working independently in a field-based environment; Organized, reliable, and able to manage a daily route; Adaptable, professional, and customer-focused

Nice to have

Prior retail, sales, field marketing, or customer-facing experience

Benefits

10% Monthly Bonus Opportunity; No weekends; Weekly Pay (DailyPay Options Available); Paid training and onboarding support; Mileage reimbursement and paid travel time; Next-day pay options available; Full benefits package including medical, dental, vision, PTO, and 401(k); Company-provided mobile device and materials; Paid holidays; Long-term career pathing options; Personal development opportunities; Professional stretch assignments