Traffic Management Specialist

AECOM is currently seeking a part-time Traffic Monitoring Specialist to help support our projects located within the Sanford, FL area.

Responsibilities

Work in a 24/7 emergency operations/dispatch environment, including overnight, weekend, and holiday hours; Answer calls from outside partners and stakeholders; Utilize FDOT's ITS devices (CCTV cameras and speed/volume detectors), the Advanced Traffic Management System (SunGuide), and other software to monitor and manage freeway and arterial traffic; Provide driver feedback via overhead signs and FL511; Dispatch Road Rangers and other FDOT incident management resources using telephones and push-to-talk systems; Document in detail all traffic incident activity; Perform data entry functions beyond event documentation; Routinely monitor ITS equipment, report technical issues, and track repair status; Learn signal timing principles and notification procedures for local maintaining agencies; Participate in a continual improvement process of operational activities; Assist with public information, mapping, performance measures, signal cabinet/field work, and contract management; Follow statewide Standard Operating Guidelines and local Standard Operating Procedures

Requirements

High school

Nice to have

Proficient in oral and written communication skills; Genuine interest in traffic and public safety; One or more years of prior experience in a dispatch environment or other related customer service role

Benefits

Medical; Dental; Vision; Life; AD&D; Disability benefits; Paid time off; Leaves of absence; Voluntary benefits; Perks; Flexible work options; Well-being resources; Employee assistance program; Business travel insurance; Service recognition awards; Retirement savings plan; Employee stock purchase plan