U.S. Director of Business Development/Channel Sales

The Director of Business/Channel Sales position requires an experienced and motivated Director of Channel Sales to spearhead our U.S. business. This leader will be responsible to recruit, develop and expand our U.S. partner ecosystem and be a primary driver of regional revenue. A successful Director is a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players – hungry, nimble and intelligent with the ability and willingness to close a mix of complex enterprise and more transactional deals. This is a key position within our Sales organization and will report directly to our CEO. You will be responsible for opening new routes to market and helping recruit partners to build & sell our contact center solution at speed and scale.

Responsibilities

Identify and recruit key partners to sell Bright Pattern throughout U.S.; Create and drive revenue throughout U.S. with responsibility for the U.S. P&L; Generate business opportunities through professional networking and cold-calling; Develop or draw from prior relationships to establish our initial GTM partners in U.S.; Be the primary driver of revenue in U.S.; Meet and exceed all quarterly and annual sales quotas; Develop overall U.S. business plan and GTM plans with partners to include engagement models and revenue targets; Maintain partner and opportunity forecasting within our internal forecasting system (SFDC); Self-generate leads from a personal connections and referral partners; Close customer opportunities, manage forecasts and pipelines

Requirements

7+ years of call center software sales experience with key U.S. distribution partners; Be able to work independently in a fast paced, rapid change start-up environment; Proven experience recruiting, signing and driving revenue in a start-up environment; Proven track record of sales excellence with U.S. partners; A proven sales hunter and closer; Superior professional presence and business acumen; Knowledge of key CCaaS partners and ability to quickly engage and quickly establish revenue-yielding relationships; Strong action and results orientation; Ability to operate independently and drive sales in a start-up environment; Experience with and knowledge of call center software, CRM, service management, SaaS

Nice to have

Results Oriented; Strong Communication/presentation skills; Collaborative; Self-starter and fast learner; Ability to overcome objections; Multi-tasker

Benefits

Competitive compensation; Corporate stock options; 401K; Fast-paced, varied environment; Casual workplace; Comprehensive benefits (e.g., medical, dental and vision insurance); Paid lunches two days per week; Quarterly company events and outings