UK Customs Operations Specialist

Kering is seeking a UK Customs Operations Specialist to manage and support all customs-related activities linked to the United Kingdom market. Based in Trecate (Italy HQ) and reporting directly to the ECommerce & UK Operations Customs Coordinator, the role will act as a key operational and compliance reference, working closely with both Italy and UK teams as well as external brokers. This position combines high-volume operational execution, compliance controls, and continuous improvement initiatives, ensuring full alignment with HMRC requirements and internal standards.

Responsibilities

Manage and support all customs-related activities linked to the United Kingdom market; manage daily UK import/export customs operations across multiple brands and brokers; oversee key flows including preparation of customs instructions, returns and Return Goods Relief (RGR), pre-shipment customs validation for high-priority flows, and CITES permits management; ensure structured reporting and data consolidation; support compliance, audit, and risk mitigation activities; maintain continuous interaction with brokers and cross-functional teams; produce and maintain key reporting including MSS Monthly Import Report, FTA Savings Report, RGR Savings Reporting, and Annual Customs Activity Report; analyze customs data to identify inefficiencies and cost-saving opportunities; manage operational issues and escalations; drive corrective actions and process improvements; support VAT recovery processes

Requirements

Minimum 2 years in customs operations; knowledge of UK customs (HMRC), import/export processes, FTA, RGR, CITES, and VAT; Fluent English (mandatory) for daily interaction with UK stakeholders; strong problem-solving mindset; proactive approach; sense of ownership; excellent organizational and analytical skills; ability to manage high workload and multiple priorities

Benefits

Annual bonus opportunity according to company internal agreement; benefits in addition to those provided under the applicable National Collective Labor Agreement and by law; company canteen; welfare; further benefits and initiatives may be offered in accordance with company policies