User Growth Senior Manager

We are hiring a Regional User Growth Senior Manager, SS-Latam to our User Growth team in Mexico! You'll own User Growth strategy and execution across Mexico, Argentina, and Chile.

Responsibilities

Own User Growth strategy for SS-Latam (new members, new paid subscribers, upgrade, reactivation) building and forecasting the regional B2B2C marketing plan and KPIs; Lead, hire, and develop a small regional team, delegating with context and coaching; Build and sustain a trust-based partnership with senior SS-Latam Revenue and Customer Success leadership; Use AI as a core part of how you and your team work to accelerate data analysis, campaign development, reporting, and market research; Stay close to the numbers and the work, pulling and interpreting your own data, building reporting, and getting hands-on with campaign execution and QA; Identify local trends and competitive opportunities across Mexico, Argentina, and Chile, adapting regional strategy to local reality; Own campaign calendar towards lifecycle channels (email, app push notifications, SMS/whatsapp) and influence Paid Media agenda; Champion experimentation, testing new approaches locally and scaling what works across the region; Live the mission by caring for your own wellbeing and your colleagues, bringing wellbeing to the forefront of work

Requirements

Uses AI as a core part of how you work, fluent with AI tools (e.g., Claude Code, Gemini); Seasoned growth/marketing leader with experience owning end-to-end strategy for a region or multi-market portfolio; Experience with Braze or other campaign orchestration tools; Strong analytical operator comfortable pulling and interpreting own data, understanding data sources (Looker, Metabase, databases) and tech stack (CDP, DMP, Amplitude, Segment); Confident stakeholder manager who builds trust with senior, cross-functional, and executive audiences; Hands-on leader who moves between strategy and execution; People leader who coaches for growth and holds team accountable; Fluent in English and professionally fluent in Spanish; Availability to travel to other regional markets 1-2/year if needed

Nice to have

Experience in CRM/lifecycle or subscription-growth context

Benefits

Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources; Add up to three family members to your plan; Health and life insurance; Flexible work with hybrid and remote options, home office equipment reimbursement, and monthly work allowance; Flexible schedule; Paid time off with minimum 25 days per year plus tenure days and holidays; 100% paid parental leave; Career growth opportunities; Culture of passionate people breaking boundaries and supporting each other