Vice President, Administrative & Support Services

Riverside Health Care (Riverside) is a fully accredited multi-site, multi-faceted health care system providing service to the Rainy River District and is the third largest provider in spectacular Northwestern Ontario. The Rainy River District is a remarkable place to call home and encompasses diverse communities across the North West. It is a region defined by resilience, connection and a deep commitment to caring for one another. Riverside has sites across the western portion of the District and serves a catchment area of more than 22,000 residents across 4.7 million acres in Fort Frances, Emo, and Rainy River. A health-care hub that spans the district, Riverside is an integral piece of a growing health landscape in their communities, providing inclusive and accessible service to all residents and visitors. The Vice President of Administrative & Support Services (VP) is a pivotal executive leadership role at Riverside Health Care, responsible for one of the organization’s most diverse and impactful portfolios. Reporting directly to the President & CEO and serving as a key member of the Executive Leadership Team, the VP will shape the operational foundations that enable exceptional patient care across Riverside’s hospitals, long-term care homes, and community-based services. The VP will provide strategic leadership across a broad portfolio of corporate and operational services, with human resources and workforce strategy serving as central priorities. Working closely with leaders across the organization, they will champion workforce planning, talent development, labour relations, and organizational culture, ensuring Riverside is well positioned to attract, develop, and retain the people needed to deliver exceptional care. Working at the intersection of strategy, operations, people, and culture, the VP will champion innovation, strengthen organizational performance, and help shape a high-performing, engaged workforce that supports clinical excellence. At an exciting time of growth and transformation, including significant advocacy for capital investments, evolving models of care, and increasing regional collaboration, the VP will play a central role in helping Riverside navigate change while remaining deeply connected to the needs of its communities. With recruitment, retention, and workforce sustainability continuing to be strategic priorities across the organization, the Vice President will help shape the people strategies that enable Riverside to attract, develop, and retain exceptional talent. As Riverside welcomes a new CEO and continues to build a renewed executive team, the Vice President will have a unique opportunity to help shape the organization's leadership culture. Beyond leading their own portfolio, they will help shape the culture of Riverside's executive team – fostering collaboration, mentoring emerging leaders, and building the relationships needed to position the organization for long-term success. The ideal candidate is an authentic, collaborative, and values-driven executive who inspires confidence through their leadership, judgement, and integrity. They bring demonstrated senior leadership experience in human resources and labour relations, together with the ability to think beyond a functional portfolio. Above all, they are an enterprise leader who understands how people strategy, organizational culture, operational performance, and strong relationships come together to support exceptional care. Equally strategic and approachable, they build trust through visibility, transparency, and genuine engagement. They are committed to developing others, empowering leaders, and creating an environment where people feel heard, respected, and supported to do their best work. The successful candidate will demonstrate humility, curiosity, and sound judgement, recognizing what they know and where they need to learn. They will be comfortable working across diverse portfolios, navigating competing priorities, and supporting organizational change with pragmatism and empathy. Character, adaptability, humility, and a strong work ethic will be as important as technical expertise. They will bring a strong appreciation for the realities and opportunities of rural and remote healthcare, coupled with a forward-looking perspective on workforce sustainability and system transformation. Comfortable navigating complexity and balancing competing priorities, they will build trusted relationships with physicians, staff, community leaders, government representatives, and regional partners. Energized by the opportunity to help shape Riverside's future alongside a new CEO and a renewed executive team, they will be motivated by the chance to strengthen organizational culture and leave a lasting impact on healthcare across the Rainy River District.

Responsibilities

Provide strategic leadership across a broad portfolio of corporate and operational services; Champion workforce planning, talent development, labour relations, and organizational culture; Ensure Riverside is well positioned to attract, develop, and retain the people needed to deliver exceptional care; Champion innovation and strengthen organizational performance; Shape a high-performing, engaged workforce that supports clinical excellence; Help shape the people strategies that enable Riverside to attract, develop, and retain exceptional talent; Serve as a key member of the Executive Leadership Team reporting to the President & CEO; Help shape Riverside's leadership culture and executive team; Build trusted relationships with physicians, staff, community leaders, government representatives, and regional partners

Requirements

Demonstrated senior leadership experience in human resources and labour relations; Ability to think beyond a functional portfolio; Understanding of how people strategy, organizational culture, operational performance, and strong relationships come together to support exceptional care; Strategic and approachable; Builds trust through visibility, transparency, and genuine engagement; Committed to developing others and empowering leaders; Humility, curiosity, and sound judgement; Comfortable working across diverse portfolios and navigating competing priorities; Supporting organizational change with pragmatism and empathy; Character, adaptability, humility, and strong work ethic; Strong appreciation for the realities and opportunities of rural and remote healthcare; Forward-looking perspective on workforce sustainability and system transformation; Comfortable navigating complexity and balancing competing priorities; Builds trusted relationships with physicians, staff, community leaders, government representatives, and regional partners