Volunteer Engagement Specialist

The Volunteer Engagement Specialist builds and strengthens relationships with individuals, corporations, and community partners to grow volunteerism across Palm Beach County. This role identifies community needs, develops meaningful volunteer opportunities, and connects volunteers, service projects, and resources in ways that advance United Way of Palm Beach County's mission and create measurable impact for partner agencies.

Responsibilities

Articulate United Way of Palm Beach County's mission; Develop and manage volunteer opportunities; Provide referrals for information, resources, and capacity-building opportunities; Promote community volunteerism and civic engagement; Identify and cultivate new volunteer opportunities and facilitate volunteer placement; Recruit volunteers for United Way of Palm Beach County, partner agencies, and other community organizations; Engage corporate, government, and education sector partners; Design and manage corporate volunteer experiences; Partner with corporations to help them meet corporate social responsibility goals; Support recruitment and volunteer training for the Taxes Filed Free program; Develop service-learning opportunities for youth; Maintain the volunteer database and track metrics; Assist with coordination of special projects; Manage routine administrative tasks; Represent United Way at community events; Support disaster response efforts

Requirements

Two+ years of relevant experience and volunteer coordination experience; Ability to deliver excellent customer service to partner agencies, volunteers, staff, and community members; Strong organizational, planning, and time-management skills; Critical thinking and problem-solving skills; Ability to identify and develop new opportunities; Proficiency with Microsoft Office and general computer software and systems; Ability to work in a collaborative team environment and independently when necessary; Valid Florida driver's license and vehicle to transport materials, supplies and items; Ability to travel locally to events and meetings; Ability to lift and/or move up to 25 pounds; Must be able to work in a cubicle office space

Nice to have

Experience with web-based volunteer or donor databases (e.g., Salesforce, Galaxy Digital)