VP, Operations (Degreed Programs)

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. As VP, Operations (Degree Programs), you'll lead the Strategy and Operations Function for all Degree programs, including Nursing, Imaging, and Respiratory programs housed under Stepful College. You will own the operating model that allows them to scale without losing outcome quality, student satisfaction, or compliance. You will lead strategy, organizational design, budget, and contribution to Stepful's growth, leading a layered team of Operations Directors and Clinical Leaders. This role reports to the SVP, Operations, and is hybrid in NYC (with regular travel to campuses and clinical sites).

Responsibilities

Lead and evolve Stepful College's operating model, currently organized by Schools (Nursing, Imaging, and Respiratory), each led by an Ops Director in partnership with Clinical and Academic Leaders and Faculty; Set the strategy to deliver degree programs at the highest quality at scale, and build the operating cadence that lets each School Lead run their school independently while managing the full portfolio of degree programs; Own the department's budget and resource allocation, making tradeoffs across schools and geographies; Design how the department is organized as it grows, including where to add leadership layers and which senior roles to hire next; Lead Operations and Clinical Leaders who own their programs end to end, coaching them and setting clear expectations for performance and accountability; Partner with Learning, Product, Legal, Growth, and Workforce Solutions to grow enrollment, deliver an exceptional student experience, and meet the needs of healthcare employer partners; Push AI adoption across schools

Requirements

12+ years of experience, including 5+ years leading multi-layered organizations (managers of managers) in operations or program leadership; A track record of owning a department or business unit, including its strategy, budget, and org design, and scaling it through significant growth; Experience leading regulated, licensure-track education programs (such as nursing or allied health), including direct work with state boards and accreditors; Proven ability to drive workflows across multiple domains at once, and to build operating systems that let your leaders move independently; Executive communication skills: clear, concise writing and the ability to align executives, regulators, faculty, and employer partners; A highly analytical, data-driven approach to diagnosing problems and making decisions; Comfort leading in a fast-paced, sometimes ambiguous environment, and a willingness to get into the details when it counts; Genuine curiosity about AI and a habit of experimenting with it to improve how your teams work

Nice to have

You've worked at a high-growth startup or in a venture-backed healthcare or EdTech company; You have a clinical background (e.g., RN or registered radiologic technologist); You've run multi-state or multi-campus operations, or launched new campuses or integrated acquired schools; You hold an advanced degree (e.g., MBA, MSN, EdD)

Benefits

Meaningful Equity Stake; Subsidized Medical, Dental, and Vision insurance plan options; 401(k); FSA, HSA and commuter benefits; Learning stipend; Open vacation policy with guidance of 15 days PTO annually; Stepful closed the last week of December; 15 work-from-anywhere days; 10 public holidays observed for 2026