Waiter (m/f/d) - AETHOS Ericeira

We are looking for a passionate Food & Beverage Waiter / Waitress (m/f) to join our restaurant team. Here, you will not just be serving food and drinks; you will be a true host creating deep connections and unforgettable memories for our guests, ensuring that every interaction and service in the dining room, on the ONDA terrace, or at the pool bar is as breathtaking as the Ericeira horizon.

Responsibilities

Warmly welcome and seat guests, present the menu, and take orders accurately via the POS system; inform the kitchen and bar of dietary requirements or special requests; deliver food and beverages efficiently and attentively, maintaining presentation and temperature standards across the main dining room, ONDA terrace, and pool bar; carry out pre-service duties (cleaning, polishing, setting tables, cutlery, and glassware) and maintain sideboards and service stations; process bills and table settlements through the POS system; adhere to opening and closing routines, HACCP food safety guidelines, personal hygiene, and uniform standards; work closely with the bar, kitchen, and front-of-house teams, participating in daily briefings and training sessions

Requirements

Fluency in Portuguese and English (mandatory); proficiency or ease in operating POS systems and digital ordering tools; natural host personality with genuine empathy, strong attention to operational detail, agility, and passion for customer service excellence; resilient with strong problem-solving skills under pressure, proactive, team-oriented, with a commercial mindset and high technical standards; full availability to work dynamic, rotating shifts including evenings, weekends, and public holidays; strong sense of responsibility and punctuality

Nice to have

Minimum of 1 to 2 years' experience in a reputable hotel or restaurant setting (preferred)

Benefits

Competitive base salary commensurate with experience; Meal Allowance Card with attractive conditions; straight shifts (non-split shifts); complete official uniform provided and laundered at the hotel's expense; high-end professional tools and service equipment; continuous training (POS software, HACCP, specialized masterclasses); career progression opportunities within the AETHOS Group