Warehouse Management System (WMS) Application Consultant

Arvato Systems is an international IT specialist that supports major companies in Digital Transformation. We stand for strong industry knowledge, in-depth technology expertise and a clear focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support. As part of Bertelsmann, we are built on the solid foundations of a German global corporation. At the same time, we rely on our strong strategic partner network with top international players such as AWS, Google, Microsoft and SAP. We make the digital world easier, more efficient and more secure and our customers more successful. We Empower Digital Leaders.

We are looking for a skilled professional to help and guide our international customers to run their mission-critical business processes using our cutting-edge cloud logistics platform Platbricks.

Responsibilities

Support customers with warehouse management processes; During go live periods, work in shifts or stand-by for shifts; Analysis of incoming service requests and incidents of our international customers as well as solving or developing solution proposals; Responsibility for change requests, depending on size, together with a dedicated project team; Contributing to the further development of the software solution; Building up domain and application know-how; Understanding and application of customer-specific logistics processes, also in the context of process and function tests in customer projects; Support of integration tests by the customer; Monitoring and diagnosis of interfaces from and to other applications; Creation and maintenance of documentation; Close cooperation with 1st level support and 3rd level support; Tool Stack • Atlassian Jira Service Management • Atlassian Confluence• Azure DevOps • Microsoft Word, Excel, PowerPoint Atlassian Jira Software

Requirements

Confidence with Tool Stack (see above); Technical understanding, analytical thinking and the ability to learn complex technologies on the job; Know-how in the logistics sector (including transport, logistics service providers, supply chain management, inventory management,); Requirement Engineering; Fluent English language skills

Benefits

Highly competitive salary.; Access to a flexible benefits platform, allowing you to choose from various benefit categories, such as:; Meal vouchers; Gift vouchers; Vacation vouchers; Private pension plans; Sports and fitness activities; Professional training courses; Other benefits available on the platform; Strong benefits list, including a brand new office, private medical insurance, and 24 vacation days plus a free birthday leave and many more.