Warehouse Shift Supervisor

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting a Warehouse Shift Supervisors to join our Team at iForce Bardon, Leicestershire on a Full time and permanent position.

Here you will be responsible for supervising operations, leading teams to deliver excellent performance, service, and operational standards in a fast-paced logistics environment.

Shift : Monday to Friday, rotational shifts, start times between 06:00 – 14:00 & 14:00 – 22:00, 37.5 hours per week

Responsibilities

Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.; Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.; Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.; Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.; Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.; Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.; Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.; Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.; Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.; Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.; Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.; Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.; Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.; Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.; Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.; Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.; Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support.

Requirements

Attention to detail.; Strong WMS and Microsoft Office skills.; Good communication skills.; Strong organisational skills.; Able to work in a fast-paced environment.; Experience achieving operational targets and KPIs.; Good verbal and numerical reasoning skills.; Conscientious and reliable.; Team supervision and people management skills.; Ability to lead shift operations effectively.; Strong problem-solving skills.; Commitment to health and safety standards.

Benefits

Competitive basic salary; Competitive holidays; Life assurance; Pension Scheme; Retail discounts