Wilmington, NC based Clinical Specialist - Remote, USA

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, founded in 2016 to improve kidney stone treatment. The Clinical Specialist is a focused individual with a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device, and will work closely with the surgical team to provide clinical product assistance to the surgeon. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not considered for pathway to a Territory Sales Manager. Ideal candidates will live in the targeted geographical area. Reports to the Regional Clinical Manager (RCM).

Responsibilities

Provide clinical case coverage as assigned; Train the surgical team to assist in good patient outcomes; Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures; Develop technical acumen to serve as an educational resource; Demonstrate appropriate interactions with all hospital service providers; Maintain and prepare equipment and kits for surgery, including Quality Control audits; Troubleshoot equipment according to standard procedure; Provide intra-operative clinical product support; Ensure that 100% of received and returned inventory matches shipping documents; Reconcile inventory/usage as well as missing inventory; Assist in the delivery of procedural training to physicians and medical staff; In partnership with TSM, perform account management (Account Set Up, Clinical Engagement, Case Support, Clinical Outcomes); In partnership with TSM, support education of APPs, Office and Hospital Staff; In partnership with TSM, help facilitate and support Residency Education; Ensure compliance with all company policies, including the quality policy and on-label promotion; Collaborate with Clinical Specialist teams on case presentations and peer-to-peer knowledge sharing; Other duties as assigned

Requirements

Clinical experience such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech; Experience in surgical technique and sterile procedures in the operating room; Able to travel by car up to 90%; Must have valid US driver's license; Legal authorization to work in the United States; Compliance with relevant county, state, and federal rules regarding vaccinations; Comfortable with the pace required to be successful in a start-up; Willingness to travel outside of the designated territory (Clinical Specialist II and Sr. Clinical Specialist); Industry experience of 1-3 years (Clinical Specialist II) or 3+ years as a clinical specialist with a medical device company (Sr. Clinical Specialist); Ability to provide intraoperative procedural guidance (Clinical Specialist II and Sr. Clinical Specialist); Intraoperative Coaching Experience (Sr. Clinical Specialist); Understands sales processes and training (Sr. Clinical Specialist)

Nice to have

Experience utilizing fluoroscopy; Customer relationship and procedural skill development; Degree or certification in a medical-related field (e.g., LPN, RN, Surg Tech, Rad Tech); Urology experience; Track record of success

Benefits

Competitive salary; Annual variable bonus of $20,000; Auto allowance of $9,600; Cell phone/internet allowance of $1,800; Stock options; Employee benefits package including 401(k), healthcare insurance and paid vacation