Workday Analyst

The Workday ITS Analyst participates in the ongoing enhancements, configuration, object maintenance, reporting, and data integrity for Workday. This position is a hands-on technical and functional role and is responsible for supporting the delivery of solutions across all modules in the Workday platform (HCM, Finance, and Student). This position serves as a liaison between university departments and Information Technology Services to provide systems support and analysis.

Responsibilities

Participate in ongoing enhancements, configuration, object maintenance, reporting, and data integrity for Workday; Support the delivery of solutions across all modules in the Workday platform (HCM, Finance, and Student); Collaborate with functional users to analyze work process design and flow, improve processes and leverage the return on technological capabilities; Serve as a liaison between university departments and Information Technology Services; Prepare for and support twice-annual Workday systems upgrades, releases, and annual processes; Diagnose and resolve system issues (e.g. end-user, business process, security, integration); Assist with leading defined scope projects and new functionality implementations; Assist in testing for Workday semi-annual releases, including development of test plans and supporting documentation; Review release notes, assess new features and impacts to business processes; Assist with coordinating project activities such as prototyping, testing, communication, and rollout; Investigate, analyze and resolve end-user problems and Workday related systems issues; Assist with Workday report requirements gathering and development; Maintain awareness of current trends in Workday and participate actively in the Workday Community

Requirements

Bachelor’s degree in Computer Science, Engineering, or related discipline, or equivalent HRIS work experience; 2 years experience configuring and maintaining business processes, including creating condition rules; Basic knowledge of Workday security and general knowledge of Workday integration concepts; Experience in maintaining a high degree of discretion with data; Experience with Workday request framework, business processes, custom object forms, and questionnaires; Experience creating Workday custom objects; Experience with Workday reporting writing required; Functional knowledge of HR and Finance core business processes; strong background in systems analysis and support; demonstrated ability to learn and apply new technologies to solve business challenges; Knowledge of HCM and Finance concepts, practices, and procedures; Strong analytical and troubleshooting skills with the ability to resolve complex integration issues effectively; Ability to handle multiple high-priority projects simultaneously; Ability to work both independently and collaboratively in a professional manner with an emphasis on service quality; Experience working in cross-functional project teams and handling multiple integrations and applications simultaneously; Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders

Nice to have

Functional knowledge of student information systems