Working Student Customer Support

About Bosch in Bucharest

For over 30 years, at Bosch Romania we nurture, build and sustain enduring relationships, to enable direct operational strategic benefits to our customers across the country. Our headquarters located in Bucharest develops and supports the company’s medium and long-term sales strategy , thus promoting sustainable growth in areas such as Mobility, Consumer Goods and Energy and Building Technology. Through various professional and personal development opportunities, flexible working conditions, modern offices in Bucharest and Sibiu, we are one of the most desired employers among professionals in Romania. Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.

We are looking for a Working Student Customer Support to join us in our mission.

Responsibilities

Tracking, entering, modifying and executing orders in the SAP system,; Tracking , entering and monitoring claims from customers in dedicated tool platform,; Working with database, entering and updating information (Excel),; Initiatie changes,creation and modification for customers,; Communication with customers,; Resolving requests regarding orders, deliveries, invoices and product availability,; Close cooperation with finance and logistics departments,; Support in preparation of credit notes and feedback documentation,; Back-Office tasks: document filing, scanning, receiving and sending correspondence, inventories, preparing documents for signing,; Checking and completing system data.

Requirements

Education : Currently enrolled in a bachelor’s or master’s program.; Language Skills : Proficient in English, both written and spoken.; Strong communication and analytical abilities.; Result-oriented with attention to detail and proficiency in Microsoft Office .

Benefits

25 Days of annual leave , because work-life balance is essential to us; Flexible working schedule