Working Student - Workplace Experience

At Mollie, we want to ensure all Mollies have a productive and comfortable workspace. In this fun and independent role, you will be responsible for the smooth operation of our Lisbon office, maintaining a clean and well-stocked environment. Your efforts will directly contribute to a positive and efficient working atmosphere. You'll also be prepared to occasionally travel to and work from our other sites to support seamless coverage of the Workplace team. This is an office based role where you will be expected to work at the office 5 days per week.

Responsibilities

Office Maintenance: conduct daily checks, restock snacks and kitchen supplies, maintain plants, liaise with coffee suppliers, ensure office cleanliness, meeting room readiness, and basic IT/wiring upkeep; Supply Management: manage office supplies and weekly grocery orders, liaise and manage external vendors and suppliers to ensure timely delivery and payment; Facilities Support: coordinate landlord communications and liaise with external service providers for cleaning, catering, maintenance, and facilities needs or events; Health and Safety: help ensure a safe working environment, act as first responder to emergencies, organise yearly training and ensure the Lisbon office is compliant with H&S legislation; Emergency Preparedness & Drills: maintain the office Medidas de Autoproteção and execute annual evacuation drills; Occupational Health & Ergonomics: oversee ergonomic assessments and occupational health checks for all Portugal-based employees; Compliance Documentation: maintain health, safety, and facilities documentation to ensure compliance during ACT audits; Hospitality & Events: welcome guests and vendors, support office events, meet-ups, and social committee initiatives, and event catering; Policy Enforcement: encourage shared responsibility for the office environment; Office support: welcome new team members, celebrate milestones and anniversaries, and attend to communication channels; Onboarding & New Hires: act as key point of contact for new hires in Lisbon; People Support: support employees with the People team on daily tasks and requests; Travel and Support: occasionally travel to and work from other offices; Flexibility: adapt to changing priorities and handle a variety of tasks

Requirements

A strong level of resilience, a great sense of humour, and the ability to thrive as a collaborative team player with the other Workplace team members across our offices; Experience in customer focused role/s such as hospitality, office administrator or assistant; Independence and Initiative: proactive, able to work independently to identify and address facility needs, and take ownership of maintaining a high standard of office presentation and functionality; Willingness to be a first responder in case of emergencies and receive the necessary training; Eagerness and ability to develop knowledge in managing office facilities in Portugal with responsibility for local H&S compliance; Willingness to learn Portuguese Labor Law (Código do Trabalho), Law 102/2009 (SST framework), and ANPC fire regulations; Readiness to work alongside ACT inspectors and manage external SST vendor contracts with appropriate guidance; Strong administrative and organisational abilities; Excellent communication skills (written and spoken) in English and Portuguese; Drivers license; Ability to work between the core hours of 8:30AM and 5:00PM at the office, plus flexibility to support out of hours events

Nice to have

Certified First Aid / Fire Warden qualification or Level V/VI Técnico de Segurança no Trabalho accreditation (or a strong willingness to obtain them); Previous exposure to administrative/clerical work; Experience in a multinational office with a diverse workforce

Benefits

Regular feedback and performance reviews; Fair and transparent salary reviews; Opportunities for promotion, new projects, and internal hiring; Support with tools, trust and opportunities to grow