Workplace & Technical Operations Generalist

The Workplace & Technical Operations Generalist, London is a hands-on, field-oriented generalist whose core strength is event/AV production, backed by the ability to act as EMEA's remote hands for on-site technical troubleshooting and steady-state workplace operations for the London office. This is a generalist role, not a specialist one. What matters most is genuine curiosity about technology, the ability to pick up new tools and workflows quickly, and comfort working independently and traveling autonomously across Dublin, Paris, and other EMEA offices.

Responsibilities

Provides hands-on AV setup, teardown, and live support for all-hands, offsites, and internal events across EMEA offices; Helps coordinate production vendors for larger events; Maintains and troubleshoots AV equipment and conferencing systems across EMEA meeting rooms; Runs or supports livestreaming/broadcast setup for multi-office all-hands; Acts as EMEA's remote hands by travelling to offices to physically diagnose and fix issues; Provides on-site support for meeting rooms, network closets, and building-technology touchpoints; Coordinates with the PREWF infrastructure team on building systems; Acts as point of contact for day-to-day workplace matters in the London office; Ensures meeting rooms, common areas, and shared spaces are maintained to a high standard; Uses internal tools such as Jira to track workplace and facilities requests; Supports basic building maintenance coordination with landlords and vendors; Supports compliance with local health and safety requirements; Supports vendor coordination and project tracking for regional technical and workplace initiatives; Assists with budget tracking for AV, workplace, and technical equipment expenses across EMEA; Identifies opportunities to improve employee experience through better tools and light automation; Assists with small office moves, adds, and changes involving technical systems; Works closely with the PREWFI EMEA team, Infrastructure, Security, HR, Finance, IT and external contractors; Regular travel to Paris, Dublin, and other EMEA offices

Requirements

About 5 years of relevant experience in event production, AV, technical support, or similar hands-on technical field work; Ability to work independently without close oversight, travel autonomously, and make sound judgment calls on time and priorities; Comfortable physically troubleshooting AV, network closets, and building-technology touchpoints without escalating every issue; Collaborative approach to IT and network fundamentals; Figure-it-out mindset with energy for new building automation, IoT, or infrastructure platforms; Curiosity about data and automation, including tools such as Claude, Google Apps Script or Notion; Strong organizational and multitasking skills; Fluency in English is required; Genuinely curious about technology and quick to pick up new tools and systems; Stays calm and follows procedures under pressure

Nice to have

French or German language skills; Curiosity about data and automation; Experience with Claude, Google Apps Script or Notion

Benefits

Premium healthcare; Mental health support; Emergency leaves; Healthy work-life balance in a flexible and welcoming environment; Modern office close to transport and amenities; Lunch vouchers; Discounted ClassPass subscription; E-learning, conferences, knowledge-sharing sessions, and continuous learning programs; Global career opportunities; Regular social events; Free use of Match Group products