Applied AI Engineer - Technology Consultant

Celonis is the trusted platform to industrialize Enterprise AI. As an Applied AI Value Engineer, you are spearheading our mission of solving critical operational challenges for enterprise customers. You will be working with strategic clients to understand their unique objectives, from modernizing legacy systems to optimizing finance processes and deploying an agentic business. In partnership with the Celonis Sales Teams, you have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them drive adoption and realize measurable business value using Celonis. You will blend process and industry expertise with a solution-first mindset, analyzing customer data and deploying tactical solutions, using the Celonis Process Intelligence platform to feed critical operational context to AI and LLM tools. You'd be managing weekly cadences, QBRs, and value plans to demonstrate the value of our solutions to VP+ level executives. The base salary range for this role in New York is $162,000—$190,000 USD, based on a Full Time Schedule. Visa sponsorship is not offered for this role.

Responsibilities

Pre- and Post-Sales Execution: Actively drive the full customer lifecycle, lead technical discovery and capability demonstrations during pre-sales expansion cycles, and guide implementation post-sale to ensure agreed value and adoption thresholds are met; Insights framing and value realization: Drive enterprise-wide ROI and adoption programs, accelerate customer autonomy through cadences and executive sponsorship via QBRs, strategic roadmaps, and enterprise-wide value opportunities, and establish repeatable frameworks for customers to track, realize, and expand business value; Domain & Industry Leadership: Serve as the internal and external technical subject matter expert for the customer industry domain to scale knowledge across the organization; AI Discovery & Solutioning: Understand customers' AI strategies and specific challenges, find the best problem-solution fit as a Celonis product expert, and translate customer requirements into innovative solutions that deliver measurable impact

Requirements

4+ years of experience in pre-sales, customer success, and/or consulting functions with a background in pre/post-sales consulting, strategy consulting, business process improvement, digital transformations, or customer value realization; Strong technical skills across Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g. Azure, Data Engineering); Knowledge of Data Connections, Data Objects, Data Validation and Data Analysis; Knowledge and use of LLMs, across Microsoft or competitor equivalent (e.g. Claude, Copilot); Understanding of basic prompting and data constructs within a prompt; Value driven selling through expertise in identifying and prioritising use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users to realize value and renew/expand their subscription with Celonis; Project Management: ability to plan and manage project scope, expectations and timelines, and manage multiple projects across aligned accounts at different parts of the value journey, leveraging partners from the Celonis Ecosystem; Strong presentation skills to both internal and external stakeholders, whether leading technical whiteboarding sessions or formal readouts and demos; Bachelor's Degree required; focus in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred

Nice to have

Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases; Good knowledge of Python and common ML libraries (such as LangChain, pandas, sklearn, PyTorch) as well as data engineering tools and technologies; Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails

Benefits

Pioneer Innovation: work with the global leader in Process Mining and the Process Intelligence Graph; Ownership from Day 1: Restricted Stock Units (RSUs) and merit-based refresh grants; Unrivaled Family Support: 24 weeks of fully paid parental leave for primary carers and 12 weeks for supporting carers, available from first day of employment; Work-Life Integration: Unlimited PTO (in applicable regions) and generous PTO globally, flexible hybrid work model; Continuous Growth: 70-20-10 learning framework, mentorship programs, and dedicated learning platform; Holistic Well-being: subsidized Wellhub memberships, mental health counseling, and 'Wellness Weeks'; Drive Sustainability: annual Impact Days with paid time off to volunteer; Global Inclusion & Belonging: Inclusion Think Tank and annual Inclusion Days; Value-Driven Impact: mission-led organization; Total compensation includes base salary, bonus/commission, equity, and benefits (health, dental, life, 401k, and paid time off)